The KPI Strategy Missing in Your Elevator Business

If your team is busy, revenue is coming in, and you're still relying on a gut feeling or last month's financials to make decisions, it's time for a different approach.

In the Keep It Simple KPI Workshop replay, you’ll identify the essential KPIs across the five core departments of your elevator business, build departmental scorecards, understand leading vs. lagging indicators, and create a framework that gives your leadership team a clear definition of what winning looks like.

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As an elevator business owner, you know your revenue, your profit, and whether you’ve got consistent work coming through the door.

But those numbers only tell you what's already happened. In this episode, I’ll share the turning point that changed the way I managed Madden Elevator. We went from whiteboards and spreadsheets to departmental scorecards and weekly leadership conversations surrounding KPIs.

They became the foundation for better business decisions, stronger accountability, and ultimately helped build a company that sold for more than 2.5x market value. If you've ever wondered why your KPIs didn’t bring the control you had hoped for when you tried to implement them, this episode is for you.