The Build Your KPIs Workshop ReplayΒ
Timestamps
00:00 β Welcome + Workshop Purpose
03:45 β Why KPIs & Scorecards Matter
09:00 β Seanβs Backstory + Business Context
12:45 β Workshop Intention + Reflection Prompt
15:45 β Common Resistance to KPIs
20:40 β Marketing KPI: New Leads per Week
27:10 β Sales KPI: Weekly Sales Touches
34:00 β Service KPI: Hours on Trouble Calls
41:45 β Projects KPI: Weekly Man Hours
48:15 β Finance KPI: Weekly Cash Receipts
53:45 β KPI Ownership + Responsibility
58:10 β Rolling Out KPIs: 6-Step Process
1:03:30 β Common Pitfalls + Pro Tips
1:06:30 β 1:1 Support Offer
1:07:50 β Q&A