Keep it Simple KPI Workshop Replay

In this workshop, we simplify KPIs for elevator business owners by showing you how to identify the numbers that matter most and turn them into a practical leadership system. 

Learn how to distinguish leading and lagging indicators, assign ownership across your leadership team, create accountability without micromanaging, build department scorecards, and use KPIs to make more confident business decisions while creating a business that can thrive without depending on you every day.

Timestamps

[0:00] Workshop Overview & Objectives
[1:58] Sean's Background & Why KPIs Matter
[5:18] Where Are You Today? KPI Self-Assessment
[10:15] What Happens When You Track the Right Metrics
[17:38] The Five Keep It Simple KPI Principles
[25:40] Leading vs. Lagging Indicators Explained
[39:15] Building KPI Scorecards by Department
[40:41] Marketing KPIs
[44:11] Sales KPIs
[47:39] Service & Repair KPIs
[55:40] Project & Modernization KPIs
[59:09] Finance KPIs
[1:05:47] Department Scorecards & Leadership Visibility
[1:09:16] Rolling KPIs Out to Your Team
[1:13:04] Creating a Weekly KPI Meeting Rhythm
[1:14:44] What Becomes Possible with KPIs
[1:16:51] KPI Accelerator Overview
[1:26:12] Live Q&A